20 Year Guarantee

1. Subject to these terms and conditions, we guarantee the component parts of our kitchen cabinets for the following timeframes.

10 years - Defects in the carcases, in material and workmanship on all cabinets.

15 years - Drawer boxes and drawer runners, hinges, wall hanging brackets, shelf supports.

20 years -  Adjustable cabinet legs.  

06 years - Doors and drawer fronts (excludes doors fitted in areas susceptible to heat).  

05 years - Handles and knobs.

2. The guarantee period will commence on the date of delivery. Please note we will require a copy of your original order.

3. The kitchen cabinets must be installed and maintained in strict accordance with standard procedures, and once installed shall not be removed.

4. Damage due to abuse, misuse, neglect, infestation or accident, including broken glass, water and heat damage is excluded from the terms of this guarantee.

5. Any attempt to modify or, in any way, change the kitchen units and accessories beyond our original specification will render this guarantee void.

6. This guarantee excludes and shall not apply in respect of:

  • Loss of use of products or consequential losses of any nature.
  • Normal wear and tear, gradual deterioration or weathering of external surfaces, scratching, denting, bruising, chipping or discolouration of painted or treated surfaces.
  • Any non domestic use of the products.
  • Products supplied outside mainland England, Wales and Scotland.
  • Products supplied that are no longer in production/ available from the manufacturers . 

Kitchens of Surrey is constantly researching the ever evolving market for the latest trends and innovations in kitchens, both in design and function. Our kitchens are available in a wide range of materials and finishes, including our own brand handle-less kitchens which are very in vogue in Europe.

Because all our kitchen cabinets are built to order as standard, we offer a bespoke service for the price of an “off the shelf kitchen”, customising unit dimensions to each client’s needs and room measurements rather than expecting the builder to build or adapt the kitchen on site which increases installation costs and more importantly weakens the unit construction and ultimately its durability.

Our bespoke service has proven very popular with clients in term of quality, design flexibility and budget.

By having our kitchen cabinets built to order in our UK factory and delivered directly to site when required, our clients usually save in the region of 30% compared to high street showrooms for a like-for-like design and finish.

Clients who see the value of investing in a quality kitchen and who want more than flat packed units or off-the-shelf, standard-sized, ready-made cabinets available from nationwide DIY or furnishing superstores will love Kitchens of Surrey!

Examples of our kitchen cabinets as well as all kitchen doors are available on loan so that the quality of their workmanship can be appreciated. Delivery costs may apply.